Welcome to pingplayshop.com.com, your trusted online store for everything you need for unforgettable outdoor adventures. At WildTrail Store, we offer camping products designed for true travelers across Switzerland. We are committed to providing safe, reliable, and transparent shipping services fully compliant with Swiss consumer protection laws. Please read this Shipping & Delivery Policy carefully before placing your order.
We deliver to all cantons and regions within Switzerland. International shipping is not available at this time.
Orders are generally processed within 1–3 business days after payment confirmation. Orders placed on weekends or Swiss public holidays will be processed on the next business day.
If any delays occur, we will inform you promptly via email.
We ns8A8NcEpg with reliable Swiss courier services to ensure your camping products are delivered safely and on time. Available shipping options include:
Delivery times may vary due to weather conditions, regional factors, or carrier delays beyond our control.
Shipping fees are calculated based on the size, weight, and delivery method of your order. All shipping costs will be displayed clearly during checkout. Orders over CHF 150 qualify for free standard shipping within Switzerland.
Please ensure your delivery address is complete and accurate. We cannot be held responsible for delays or lost shipments caused by incorrect or incomplete address details.
If a shipment is returned to us due to an incorrect address or failed delivery, additional shipping charges may apply for resending the order.
Once your order has been dispatched, you will receive an email with tracking information to monitor your shipment’s progress at any time.
If delivery cannot be completed, the carrier may leave a notice with instructions to reschedule delivery or arrange pickup. If a package is returned to us after multiple failed delivery attempts, you will be responsible for any re-shipping costs.
If your order arrives damaged or is lost in transit, please contact us within 48 hours at info@pingplayshop.com.com or call +41 32 723 22 54. We will investigate and, if applicable, arrange a replacement or refund.
This Shipping & Delivery Policy complies with the Swiss Code of Obligations (OR) and the Federal Act on Unfair Competition (UWG). Nothing in this policy limits your statutory rights under Swiss consumer law.
If you have any questions regarding shipping or delivery, please contact our customer service team:
Thank you for choosing WildTrail Store at pingplayshop.com.com — your partner for unforgettable outdoor adventures.
pingplayshop.com
The mountains are calling—answer them with us. Gear up for your next adventure with WildTrail Store Sàrl!
Registered in the Commercial Register of the Canton of Neuchâtel, UID CHE-321.654.987
© 2025 | WildTrail Store Sàrl